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How to Write Effective Policies
Effective policies explain the rules your employees need to follow to achieve a specific goal. Here are tips on how to write them.
How to Make Your Forms User-Friendly
This article provides some tips on how to make your forms user-friendly. Even small design decisions can have a powerful impact on form completion speed, completion rate and accuracy of customer information.
INFOGRAPHIC: Improve Safety with Better Documentation
INFOGRAPHIC: No matter what industry you are in, the safety of your organisation’s employees is paramount, so having a good safety management system in place is essential. Clear, accurate and accessible documentation is vital for successful outcomes and improved safety.
6 Tips to Make a Document Easier to Maintain
Policies and procedures need to be kept up to date, so these tips will help you write documents that are easier to maintain.
How to Build Trust Using Your Customer Communications
Organisational image is incredibly important for the success of your business and is often considered the responsibility of sales and marketing. Yet your customer documents have a key role to play too.
How to Write Effective Procedures
What is a Procedure? A procedure explains how something is done or what is to be done. Procedures often show how rules and guidelines (in the form of policies) are put into practice. Sometime these explanatory documents are called process descriptions,...
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