Training and CONSULTING

Clear, user-friendly documentation is essential for government agencies to run efficiently and effectively.

We can help you to optimise successful outcomes by

• re-writing your policies and other information to be clear, concise and effective across multiple audiences and in line with government standards
• establishing alternative ways of presenting your information for distribution online
• supplementing your workforce with documentation specialists such as technical writers and instructional designers 
• helping you to create effective training materials for face to face and e-learning
• developing the writing skills of your staff.

Our reader-focused approach to designing, writing and reviewing content is based on 25 years of practical experience and research into how people read and absorb information. We ensure readers can quickly and easily find the information they need.

All our content adheres to the Australian Government writing and editing Style Manual.