Effective policies explain the rules your employees need to follow to achieve a specific goal. Here are tips on how to write them.
Staff Writer
6 Tips to Make a Document Easier to Maintain
Policies and procedures need to be kept up to date, so these tips will help you write documents that are easier to maintain.
How to Make Your Forms User-Friendly
This article provides some tips on how to make your forms user-friendly. Even small design decisions can have a powerful impact on form completion speed, completion rate and accuracy of customer information.
How to Build Trust Using Your Customer Communications
Organisational image is incredibly important for the success of your business and is often considered the responsibility of sales and marketing. Yet your customer documents have a key role to play too.
INFOGRAPHIC: Improve Safety with Better Documentation
INFOGRAPHIC: No matter what industry you are in, the safety of your organisation’s employees is paramount, so having a good safety management system in place is essential. Clear, accurate and accessible documentation is vital for successful outcomes and improved safety.
How to Write Effective Procedures
What is a Procedure? A procedure explains how something is done or what is to be done. Procedures often show how rules and guidelines (in the form of policies) are put into practice. Sometime these explanatory documents are called process descriptions,...
Improve Safety with Better Documentation
No matter what industry you are in, the safety of your organisation’s employees is paramount, so having a good safety management system in place is essential. Clear, accurate and accessible documentation is vital for successful outcomes and improved safety.
How to Use Active and Passive Voice
In English, all sentences are in either “active” or “passive” voice. Using the passive voice is often considered bad form, yet there are times when using it can enhance a statement’s clarity. Understanding how to use each will help you to write more clearly and effectively.
Jargon and How to Use It Effectively
Jargon may help you communicate efficiently with other specialists or it may get in the way of successful communication and have hidden consequences. Read on to find out what research and the TechWriter team’s own experience say about using jargon.
7 Signs Your Documentation May Be Harming Compliance
Is your business experiencing these 7 symptoms? If so, the quality of your documentation may be harming your ability to be fully compliant. Yet we are here to help.