Document Types

Bids, tenders and proposals
Marketing communications
Policies and procedures
Training materials and e-learning

Technical documents
User manuals and online help
Web and intranet content

Bids, tenders and proposals

Increase the effectiveness of your proposals and sales process using tender responses, templates, style guides and promotional materials produced by our specialists.

Marketing communications

Present a more consistent image and persuasive message to your market. Our specialists can deliver:

• brochures
• direct mail
• newsletters
• advertising copy
• web content.

Policies and procedures

Improve efficiencies, attain certification, and meet compliance objectives by using effective documents.

Our specialists can assist with documents that help all staff and management work to the same guidelines including:

• business policies and procedures
• work instructions
• disaster recovery and risk management documents
• quality manuals (ISO)
• OH&S documents
• work instructions.
  

Training materials and e-learning

Achieve superior learning outcomes by assessing your training needs and designing effective training programs.

Our specialists develop materials that support face-to-face, e-learning and blended learning programs including:

• classroom based student and instructor manuals
• self-paced training
• assessments
• electronic Performance Support systems
• presentations.

Technical documents

Get your technical information translated into effective documents that comply with civilian or military standards.

Many of our specialists have produced technical documents for aviation, defence, engineering and IT environments.

Some of these documents include:

• safety and technical manuals
• requirements specifications
• technical specifications for engineering, IT and military systems
• maintenance and operator manuals used by engineers.
  

User manuals and online help

Need to explain how to use, implement, or maintain your product or system?

Our specialists write instructions for a range of technology and tools from computer software to submarines.

Produced for a range of audiences, from novice to highly technical, these documents include:

• maintenance, operations and reference manuals
• software user documents including user guides, online help and installation manuals
• release notes and FAQs.

Web and intranet content

Planning a new site or providing content for an existing one?

Our specialists can assist you with:

• information architecture
• online content
• online standards
• content management and web design tools
• publishing processes
• designing for usability.